Operations Performance
Level 1
Level I
INITIAL
Level II
EMERGENT
Level III
STRUCTURED
Level IV
ADVANCED
Level V
LEADING
Rate each statement considering the formal policies, procedures, tools, or other documented practices, according to the assessment criteria.
1 Very Low
2 Low
3 Moderate
4 High
5 Very High
Operational Planning
1. The corporate strategy is translated at operational level.
2. The entity uses a proper scorecard to monitor the progress of operational objectives.
