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PerforAssess
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The ultimate assessment level, combining documents review, surveys, and interviews to deliver a formal certification of excellence. It grants official recognition by GPA Unit and reinforces the organization’s positioning as a leader in performance management, with eligibility for the Performance Excellence Awards.

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Overview

  • Purpose

    To demonstrate commitment to excellence by engaging in an independent maturity assessment that will fuel a continuous improvement process. Moreover, to obtain official recognition regardless of the current maturity stage.

  • Use Case Scenario

    The in-depth level of this assessment is beneficial to both organizations with legacy performance management systems looking to transform their practices and to enterprises with advanced practices looking for fine-tuning.

    Organizations interested in competing for the Performance Excellence Awards are required to undertake this assessment.

  • Why It Matters

    Strengthens the organization’s reputation for continuous improvement, provides a third-party certification, and award eligibility.

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A practical way to interpret maturity icon

Data Collection

  • Full framework scoring based on client documentation
  • Full framework internal surveys
  • Interviews with key stakeholders
A practical way to interpret maturity icon

Duration & Format

  • 2 to 3 weeks per capability
  • 3 to 4 months for Integrated Performance
  • Remote delivery
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On demand, selected activities can be delivered on-site.

A practical way to interpret maturity icon

Resources

  • Liaison person to support assessment deployment
  • Availability of key internal stakeholders for interviews
Learn more

Coordination of evidence, interview planning, and timeline checkpoints is managed jointly.

A practical way to interpret maturity icon

Deliverables

  • Assessment report and improvement roadmap brief
  • Executive dashboard, roadmap posters, and findings presentation
  • Certificate of Recognition
A practical way to interpret maturity icon

Data Collection

  • Full framework scoring based on client documentation
  • Full framework internal surveys
  • Interviews with key stakeholders
A practical way to interpret maturity icon

Duration & Format

  • 2 to 3 weeks per capability
  • 3 to 4 months for Integrated Performance
  • Remote delivery
Learn more

On demand, selected activities can be delivered on-site.

A practical way to interpret maturity icon

Resources

  • Liaison person to support assessment deployment
  • Availability of key internal stakeholders for interviews
Learn more

Coordination of evidence, interview planning, and timeline checkpoints is managed jointly.

A practical way to interpret maturity icon

Deliverables

  • Assessment report and improvement roadmap brief
  • Executive dashboard, roadmap posters, and findings presentation
  • Certificate of Recognition

The 9 steps to excellence

The assessment process:

01.

Kick-off meeting

Meet the GPAU Accredited Assessors team and discuss the implementation timeline and requirements from client organization.

02.

Collect internal documents

The liaison person on behalf of the client organization collects and prepares all necessary documentation for the evaluation. Several discussions about the files submitted can take place at this stage.

03.

Deploy survey

Disseminate the maturity survey for each capability among relevant groups inside the client organization.

04.

Conduct interviews

The GPAU Accredited Assessor will identify a series of topics that require discussion to understand better the organization and will require support to schedule interviews with key decision-makers.

05.

Evaluate organizational practices

Data from document review, survey, and interviews are consolidated to identify the final scoring and maturity stage. An in-depth analysis is performed to outline strengths and improvement opportunities.

06.

Preliminary report

Detailed findings, scores, and recommendations are drafted by the external assessors. A first draft of the assessment report is submitted for observations.

07.

Provide final outputs

The final deliverables are packaged, and a roadmap for improvement is proposed by the assessors.

08.

Outline the next steps

The assessment findings are presented and discussed in a meeting with the client organization.

09.

Maturity Certificate release

The GPAU releases the official recognition for the maturity stage achieved.

Reassessment

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Quick Reassessment

  • Optional follow-up stage to reflect the short-term improvements
  • Applicable only within six months from the last assessment
  • Includes only documentation review for all or some parts of the last assessment
  • Provides updated deliverables for the Recognized Assessment
  • Updated maturity certificate
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Standard Reassessment

  • Optional follow-up stage to reflect the medium or long term improvements
  • Applicable after six months from the last assessment
  • Includes documentation review, surveys, and interviews for all areas of the Recognized Assessment
  • Provides all deliverables of the Recognized Assessment, including a comparison analysis
  • Releases a new maturity certificate

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